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Virtual Medical Assistant Primary Care Employment: Full-Time Schedule: U.S. Business Hours We are seeking an experienced Virtual Medical Assistant to support a U.S. primary care practice with patient calls, referrals, appointment coordination, EMR documentation, and administrative support. Key Responsibilities Handle inbound and outbound patient calls and messages. Schedule, reschedule, and confirm appointments. Manage referrals from start to finish, including coordination with specialist offices. Document calls and update patient records in the EMR. Manage inbox, fax, and task queues. Support general administrative and front-office activities. Maintain HIPAA-compliant handling of patient information. Requirements Hands-on experience with Practice Fusion and Updox. 2+ years of U.S. medical practice experience, preferably primary care/family medicine. Strong spoken and written English with clear phone communication. Comfortable handling a high volume of patient calls. Strong referral coordination and EMR documentation skills. Reliable internet, quiet workspace, and professional headset. Preferred Experience with insurance verification and healthcare referrals.