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Responsibilities: Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements. Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization. General Skills: Leads and conducts business analysis in order to assess clients business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined. Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc. Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up Experience developing strategies, preparing business cases and cost-benefit analysis Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope Awareness of emerging I&IT trends and technologies Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills A team player with a track record for meeting deadlines Desirable Skills: Experience in the use of information retrieval packages Knowledge and understanding of Information Management principles, concepts, policies and practices Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping Experience in structured, object oriented and agile methodologies for user requirements Experience developing performance measures for business analysis evaluation and subsequent follow-up Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standardsSkillsExperience and Skill Set Requirements 10+ years of extensive experience in the following: Business Analyst Experience - 50%: Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value. Understanding of systems environments, business analysis and change management in projects or programs related to integrated multi-ministries government services. Knowledge and experience in preparing detailed analysis and recommendations to ensure compliance with appropriate public sector, industry and international standards on security, privacy, and accessibility (must have) Ability to assist with the security issues that could impact developed front-end and integrated systems. Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements. Experience with architectural framework system, specifically Zachman Framework (must have) Checkpoints, TRA, PIA, Component architecture, Design patterns (must have) Thorough experience with Logical and Physical Architecture artifacts (must have) Experience and knowledge on how to develop user stories based on engagements with program areas, and drafting acceptance test criteria for developers and testers. Ability to work with DevOps and agile concepts. (Must have) Ability to work with business and development teams to document system requirements. Experience with a wide range of methods, tools, and techniques for business analysis such as, but not limited to business functional modelling, business event modelling, business process mapping. Demonstrated experience with creating Business Cases, Screen Design/User Interface, Business Process Models, Privacy Impact Assessment and Threat Risk Assessments Technical Experience - 20%: Knowledge of theory and principles of systems design and development, programming concepts and languages, and related methods, techniques, practices, and standards In-depth knowledge of WCAG 2.0 Standards and AODA Compliancy levels Knowledge and experience creating Wireframes, Use Cases, User Stories (must have) Exposure to working with diverse business environments and enterprise-wide system. Knowledge of Large Language Model and Generative AI application Demonstrated Experience with Joint Application development (JAD), Unified Modelling language (UML), and Computer Aided Software Engineering (CASE) tools. Knowledge and Experience of DevOps. Knowledge of Big Data platform and application. Project Experience - 20%: Experience with Driver and Vehicle ServiceOntario portal services (nice to have) Minimum 5 years experience in creating enterprise architecture documentation; expert level in architectural deliverables, including the following must haves below: Checkpoint/Gating Matrix Logical and Physical Documentation Logical and Physical Deployment Models Business Architecture Approach Sequence Diagram Data Flow Diagram Architectural documents for ACT and ARB approvals Exercises judgment to identify, diagnose, and solve problems within given rules. OPS project experience (except Driver & Vehicle SO portal services). Agile project experience, and sources management. Communication Skills 10%: Demonstrated experience in solving problems analytically and making sound decisions based on. Experience in negotiating using both verbal and written communication skills and should have worked in a team-based environment with a proven record of meeting deadlines. Must Haves: -Knowledge of Large Language Model (LLM) and Generative AI application -10+ years of exp in BA -Knowledge and experience in preparing detailed analysis and recommendations to ensure compliance with appropriate public sector, industry and international standards on security, privacy and accessibility Checkpoints, TRA, PIA, Component architecture, Design patterns -Thorough experience with Logical and Physical Architecture artifacts -Knowledge and experience creating Wireframes, Use Cases, User Stories -Minimum 5 years experience in creating enterprise architecture documentation; expert level in architectural deliverables, including the following must haves below: Checkpoint/Gating Matrix Logical and Physical Documentation Logical and Physical Deployment Models Business Architecture Approach Sequence Diagram Data Flow Diagram Architectural documents for ACT and ARB approvals Nice to have: Prior OPS experience. Originally posted on Himalayas