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Schedule: Monday to Friday (06:00 AM to 03:00 PM PHT) What are we looking for? Skills Required 2+ years of experience in internal sales, order entry, or spare parts administration in a wholesale or distribution setting.Practical experience working with ERP platforms, customer service/CRM software, and Microsoft Office (Outlook, Excel, Teams).Outstanding communication skills, sharp attention to detail, and top-notch time management skills.A collaborative attitude with the motivation to handle customer and internal queries independently. Nice To Have Experience in the HVAC, electrical, plumbing, or technical product industries.A working background in spare parts interpretation, warranty claim administration, or supplier follow-ups. What will you do? Customer & Branch Support: Deliver prompt, professional phone and email support to customers, branches, and service agents, ensuring high satisfaction and quick issue resolution.Sales Order Processing: Accurately review and process sales orders, coordinate confirmations, and track open orders through to completion.Spare Parts Administration: Handle end-to-end spare parts quotations and order management, track order progression, and assist with inventory and pricing enquiries.Warranty Processing: Administer warranty registrations and claims in business portals, tracking outstanding claims and keeping stakeholders updated.Supplier Coordination: Liaise with suppliers to manage order lead times, track backorders, verify product availability, and gather technical info.Reporting & General Admin: Maintain accurate ERP records, manage team mailboxes, generate routine reports, and contribute to process improvements. Join the awesome team and enjoy these benefits & perks: Work from HomeMedical, Dental Coverage and Life insurance from day 1 of employmentPaid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)Competitive salary package and annual appraisalFinancial Assistance ProgramMandatory Government Benefits and 13th Month PayComplimentary Sleeping Quarters, Coffee at no costComplimentary Office Fitness and Wellness Facilities at no costRegular Company Events, Work Life Balance, and Career growth opportunitiesAccessible location at the heart of Metro Manila --- the Mega Tower, EDSA JOIN CONNECTOS NOW! ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. Our client is one of the world's largest global wholesalers of commercial and industrial refrigeration, heating, and HVAC equipment. The group operates through 150+ subsidiaries across 45 countries, employing approximately 7,000 people globally. In Australia, they operates an extensive national network serving mechanical contractors, HVAC installers, commercial refrigeration technicians, and trade clients. #ConnectOS #JoinConnectOS #ConnectOSRecruitment #ConnectOSNonTech Equal Employment Statement Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.