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Teralco Group was founded in 2002 and became CONVOTIS Iberia in 2024. Since then, we have been committed to helping companies improve their performance and efficiency through the use of innovative technology. With more than 20 years of experience, we have supported numerous organizations in implementing technology solutions. At CONVOTIS, your experience and skills add value, your voice matters in our decision-making process, and you choose the path of your professional development. What is a day like at CONVOTIS Iberia? Your workday is flexible, allowing you to adjust your schedule within a certain range according to your needs. If you work extra hours one day or need to leave earlier for personal reasons, you can easily balance it out on another day. In addition, you can choose whether to work from the office or from home. At the office, you'll find coffee, sweets, and a foosball table to relax and enjoy quality time with your colleagues. We also offer private health insurance and flexible compensation benefits. Throughout the year, you can take part in internal events, outdoor activities, team-building days, and padel matches. We want you to enjoy your time with us and take your holidays when you need them, always supported by a close-knit and collaborative team. When it comes to professional development, we actively support your growth. You'll have access to training programs, English classes, and professional certifications. We value continuous learning and encourage you to pursue your career aspirations. All of this is part of our #CONVOTISLife philosophy. We grow together. CONVOTIS develops and operates secure, sovereign and intelligent IT solutions for businesses and public institutions across Europe. With more than 1,000 IT experts in 5 countries, we combine cloud, modern platforms, AI and IT security into high-performance IT architectures for our customers' digital future. What to expect: As part of our 1st level support and operations team (SOC/NOC), you are the first point of contact for customer requests and monitoring notifications, and you analyze and resolve issues quickly and reliably You configure, optimize and troubleshoot Linux and Windows systems, from kernel tuning and filesystems to Active Directory You operate and maintain web servers and load balancers such as traefik, nginx, envoy and Apache You handle TLS certificate termination and support database-related topics in MariaDB, MS SQL or PostgreSQL environments You actively suggest improvements to configurations and technical setups and help develop our operations further You train and onboard new colleagues and share your knowledge within the team You document your work carefully, including booking your working time daily You work in shifts, including nights, weekends and public holidays You also take on tasks beyond your core role, whether to expand your own know-how or to support your colleagues What we're looking for: At least 5 years of relevant professional experience in IT operations (not counting education or internships) In-depth, hands-on Linux expertise, especially kernel tuning, filesystems and system configuration Solid Windows know-how, particularly Active Directory and system configuration Hands-on experience with web servers (traefik, nginx, envoy, Apache) and load balancers (traefik, nginx, envoy) Good working knowledge of at least one of these databases: MariaDB, MS SQL or PostgreSQL A basic understanding of TLS certificate termination An independent, structured way of working and enjoyment in sharing knowledge Fluent English and Spanish It's a plus if you... 💡 Speak German Learn more about us in the video below Equal Employment OpportunityAt CONVOTIS Iberia, we are firmly committed to equal employment opportunities, fostering an inclusive and respectful environment for everyone, regardless of race, nationality, ethnicity, skin color, religion, sex, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Furthermore, in compliance with Royal Decree 1026/2024 and in line with our commitment to the highest standards of diversity and inclusion, we have established clear and objective criteria to ensure a recruitment and hiring process that prioritizes each individual's qualifications and suitability for the role. We place special emphasis on preventing discrimination based on sexual orientation, gender identity, or gender expression. At CONVOTIS Iberia, we believe that diversity strengthens our teams and drives us toward a more fair, equitable, and inclusive future. Originally posted on Himalayas