← 検索結果に戻るTechnical Support Specialist- Fully Remote
Military, Veterans and Diverse Job Seekers
リモート勤務
- 勤務地
- Remote (United States)
- 勤務時間
- Full Time
- 掲載日
- 2026年10月10日
応募する前に、企業のウェブサイトで現在も募集中かどうかと詳しい条件を確認してください。
仕事内容
操作画面は日本語です。企業が掲載した求人の職種名や説明文は原文のまま表示され、英語の場合があります。
Job Duties:
Provide support to Ting customers by phone and email
Create and maintain clear, concise and accurate documentation for internal and external use
Act as liaison to ensure smooth operations and service delivery to all customers and partners
Identify, report, and document technical issues to help isolate and resolve issues in a timely manner
Support Engineering team with testing software and hardware
Troubleshoot issues down to the root cause
Perform other duties as required
Requirements:
Associates Degree or valid (up to date) certification in related field
2 years' work experience in a technical support or customer support role
A willingness and ability to participate as a member of a team in a rotating schedule, including nights, weekends and holidays
What We Offer:
Competitive salary + equity
Freedom - ability to make, own, and carry out decisions
Health, dental, and vision insurance
Originally posted on Himalayas