Technical Robotic Specialist for Remote Diagnosis (Monterrey, MX, 67190)
Kärcher
リモート勤務
- 勤務地
- Remote (Mexico)
- 勤務時間
- Full Time
- 掲載日
- 2026年10月15日
応募する前に、企業のウェブサイトで現在も募集中かどうかと詳しい条件を確認してください。
仕事内容
操作画面は日本語です。企業が掲載した求人の職種名や説明文は原文のまま表示され、英語の場合があります。
This is how you WOW:
Technical Expertise: Remote Robot Operations
Advanced Diagnostics: Perform remote system debugging and resolution of complex failures that go beyond standard protocols.
Fleet Management: Serve as the lead internal expert for the full spectrum of our browser-based diagnostic and fleet management platforms.
Performance Optimization: Identify real-time bottlenecks and implement strategic improvements to enhance fleet efficiency.
Root Cause Analysis: Conduct thorough technical investigations into recurring issues to ensure long-term system stability.
Strategic Escalation & Technical Leadership
First Responder: Act as the primary technical point of contact for the Sales and Service teams regarding critical technical hurdles.
Incident Triage: Evaluate the severity of technical escalations and determine when direct involvement from Engineering is required.
Development Feedback Loop: Translate complex field data and technical challenges into actionable insights for the development team to drive product evolution.
Education
Education: A degree in Mechatronics, Electronics, IT, Systems Engineering or similar.
Experience
2 years of experience, basic understanding of service or application engineering for complex mechatronic machines. Specific experience with mobile robots is highly preferred.
Knowledge, Skills and Abilities
Language Skills: Good proficiency in English.
Rapid Tool Onboarding: Proven ability to gain proficiency in new software and browser-based analysis tools.
Analytical Synthesis: Skilled at identifying patterns in data and translating them into clear derivations.
Digital Fluency: "Tech-native" mindset with zero friction when adopting new hardware, or software-driven technologies.
Adaptability: Comfortable shifting digital workflows without loss of productivity.
Our Kärcher WOW-package:
We offer benefits like Saving Fund, Food Coupons, Medical & Life Insurance, Performance Bonus, Home Office and Flextime according to internal policies, etc.
So: Wanna WOW with us?
Simply upload your resume online and leave your contact information. We look forward to getting to know you!
Together towards a clean world.
Ramiro Herrera | Talent Acquisition l
Originally posted on Himalayas