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Manager – Finance & Accounts (India) Smallest.ai | Mumbai About the Role We’re looking for a hands-on finance and accounting professional to own the books and day-to-day finance operations for Awaaz Labs Pvt. Ltd., Smallest.ai’s India entity. You’ll be the internal owner of accounting accuracy, customer billing, collections, payables and monthly reporting. Our outsourced accounting partner handles day-to-day bookkeeping and agreed tax, payroll and compliance activities. You’ll review their work, hold them accountable for delivery and step in to resolve issues when needed. This is an individual contributor role with meaningful ownership, close collaboration with our India and US teams, and the opportunity to build reliable finance processes as we grow. What you’ll own A. Accounting and month-end close Own the accuracy and completeness of the India entity’s books in Zoho Books. Drive month-end close, including bank and balance-sheet reconciliations, accruals, provisions and supporting schedules. Review the outsourced partner’s entries, resolve discrepancies and address recurring errors at the source. Maintain intercompany reconciliations with the US parent and coordinate the resolution of differences. Maintain revenue recognition schedules for usage-based and committed-credit contracts, including deferred and unbilled revenue where relevant, in line with agreed accounting policies. B. Customer billing and contract setup Translate signed customer contracts into accurate customer records, pricing, billing terms and invoice schedules. Own the monthly invoicing cycle, ensuring invoices are accurate, complete and issued on time. Work with Sales and Engineering to reconcile usage data, contracted rates, committed credits and billing adjustments. Resolve billing queries and maintain supporting documentation for invoices and credit notes. C. Collections, payables and cash visibility Run collections follow-ups, coordinate the resolution of customer queries and ensure receipts are recorded and reconciled promptly. Publish accounts receivable aging and collection updates twice a month, highlighting overdue balances, disputes and next actions. Prepare weekly vendor payment proposals with validated invoices, due dates, supporting documents and required approvals. Maintain visibility into cash balances and upcoming commitments through a weekly cash position and short-term forecast. Follow approval controls for payments, vendor onboarding and bank-detail changes. D. Monthly reporting Deliver the monthly India MIS package, including the P&L, balance sheet, cash flow and AR/AP aging. Prepare reporting schedules in the format and timeline required by the US finance team for group consolidation. Explain material movements, unusual balances and outstanding issues clearly. Keep reports traceable to the ledger and supported by reconciliations. E. Partner management, compliance coordination and controls Own the working relationship with the outsourced accounting partner, including scope, deadlines, quality and issue resolution. Maintain the finance and compliance calendar, coordinating timely inputs and reviewing supporting workings and completion records. Work with external advisers on GST, TDS, e-invoicing where applicable, payroll accounting and other statutory requirements. Coordinate audit readiness, supporting schedules and responses to auditor queries. Document recurring processes, clarify handoffs and implement practical controls. Identify gaps, recommend improvements and follow through to resolution. What You Bring 4–7 years of relevant experience in accounting and finance operations; Chartered Accountant qualification preferred. Experience independently owning the books and month-end close of an Indian private limited company. Hands-on experience across customer invoicing, collections, vendor payables, reconciliations and MIS. Working knowledge of Indian accounting requirements, GST, TDS and applicable e-invoicing requirements, with the ability to review an external partner’s work and identify issues. Strong proficiency in Excel or Google Sheets and practical experience with Zoho Books or a comparable accounting system. Strong attention to detail across invoices, payment proposals, reconciliations and financial reports. The ability to work independently, prioritise deadlines and communicate clearly with internal teams and external partners. A hands-on approach: you’re comfortable reviewing work, preparing schedules and resolving operational issues yourself. Experience that would help Working in a SaaS, API, technology or usage-based revenue business. Supporting an Indian subsidiary of a US or international company. Managing outsourced accounting partners. Handling intercompany accounting, foreign-currency transactions and group reporting. Improving finance processes in a growing organisation. What success looks like First 30 days: Understand customer contracts, key vendors, the books and the finance calendar. Review the outsourced partner’s work and establish a prioritised action plan to address gaps. By 60 days: Run billing, collections reporting and payment proposals reliably. Complete a monthly close and MIS package within agreed timelines, with supporting reconciliations. By 90 days: Establish documented processes, reliable cash visibility and clear accountability for the outsourced partner. Demonstrate progress on priority accounting and control improvements. Why join Smallest.ai At Smallest.ai, we’re building voice AI for real-world conversations. As we grow across India and the US, you’ll help build the financial discipline and processes that support that growth. You’ll have ownership from day one, work closely with leadership and our US finance team, and see the impact of your work across the business from accurate customer billing to better cash visibility and clearer financial decisions. If you enjoy getting into the details, solving problems and building better ways of working, this is an opportunity to shape the finance function of a growing AI company.