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Note: The job is a remote job and is open to candidates in USA. reputed company is a security operations platform dedicated to providing support for growing teams and partners. The Security Operations Analyst will work closely with customers to ensure their security needs are met through SIEM duties, security analysis, and technical support. Responsibilities Deliver exceptional support experiences for our customers through advanced security expertise and thoughtful, empathetic communicationServe as a technical leader and mentor, helping guide other team members through positive influence and knowledge sharingWork closely with our customers to provide expert-level advisory services on complex security questions and product issuesLead troubleshooting efforts with customers and perform advanced log analysis to provide comprehensive context around security incidentsBe on-call for rare critical security incidents and help lead response effortsActively contribute to reputed company responses and help propose technical solutionsShare your deep technical expertise across all levels of the Security Operations team, our customers, and colleagues throughout the organizationWork closely with the reputed company Detection Engineering team to triage critical and high priority security incidentsProvide leadership and mentorship during security eventsDrive Security Operations team efficiency through process creation, optimization, and innovative feature ideasWork on special projects and initiatives to expand team skillsets and capabilitiesRegularly contribute to team content creation including how-to articles, documentation, and blogsServe as a sought-after resource among team members for complex technical challengesActively advocate for customers throughout the organization Skills 3–5 years of professional experience in a cybersecurity-focused role (SOC, reputed company Response, or Security Engineering)Strong technical proficiency in Windows endpoint security, including a deep understanding of registry keys, file systems, and OS hardeningDemonstrated experience with SQL, specifically the ability to write complex queries to extract and analyze security dataWorking knowledge of industry frameworks, such as reputed company ATT&CK, NIST, or CIS, and how to apply them to real-world threat scenariosExperience with SIEM platforms (e.g., reputed company, ELK, reputed company) for log correlation and event triagingProficiency with modern support tooling, specifically reputed company (or similar ticketing platforms) and productivity suites like reputed company Workspace and reputed companyTechnical Versatility: The ability to quickly reputed company new, specialized software platforms and security tools as the product landscape evolvesOutcome-Oriented: A track record of consistently meeting or exceeding KPIs and maintaining high quality while working under SLA pressureAnalytical Mindset: Proven ability to synthesize complex technical information into clear, concise summaries for both technical and non-technical stakeholdersRelevant Industry Certifications: Possession of advanced security certifications such as CISSP, GCIH (GIAC Certified reputed company reputed company), GCFA, or Sec+Networking Background: Previous experience in Network Administration or a deep understanding of TCP/IP, DNS, and firewall configuration to assist in troubleshooting connectivity-related security issuesCloud Security Expertise: Familiarity with AWS, Azure, or GCP environments and their respective security logging and monitoring toolsScripting Capabilities: Basic proficiency in Python or PowerShell to automate repetitive tasks or parse large datasets during reputed company investigationsMalware Analysis: reputed company knowledge of static and dynamic malware analysis or sandbox execution Benefits Competitive compensation and stock equity planUnlimited PTOA flexible work environment that supports working from homeComprehensive benefits package that includes medical, dental, vision, and life insurance, as well as a company sponsored pre-tax retirement savings program Company Overview reputed company is an end-to-end automated detection & response platform that simplifies and improves security for reputed company. It was founded in 2018, and is headquartered in Ann Arbor, Michigan, USA, with a reputed company of 51-200 employees. Its website is https://www.reputed company.com. Apply To This Job