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Adorama
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Our StoryWith over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world’s only full-service destination for photo, video, and electronics. We’re more than a retailer—we’re a creative partner for professionals, hobbyists, and tech enthusiasts alike.
From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource.
At Adorama, we don’t just support creativity—we live it. Join a team that’s shaping the future of how the world captures, creates and connects.
Adorama's Used/Trade department is seeking a Freelance Consumer Researcher to better understand what drives customers to buy, sell, and trade pre-owned gear, and translate those insights into more effective advertising, landing pages, and offers.
Our Used/Trade department specializes in buying, evaluating, and reselling pre-owned equipment, as well as managing our trade-in program. Unlike customers purchasing new gear, Used/Trade customers are often more price-conscious, focused on product condition, and looking for reassurance and trust throughout the buying or selling process.
While we have extensive transaction data, we're looking to gain a deeper understanding of our customers' motivations, concerns, and decision-making behaviors.
In this role, you'll independently manage research initiatives from start to finish, including conducting customer interviews, testing ads and landing pages, analyzing customer behavior, and developing surveys. You'll report to the Paid Media team and collaborate closely with our marketing teams to turn research findings into actionable insights that improve the customer experience and drive business results.
Employment Type: Freelance / Independent Contractor
Location: Remote
Schedule: Approximately 20 hours per week, with flexibility based on interview and survey schedules
Duration: Initial 3-month engagement, with the possibility of extension based on business needs
When applying, please submit your resume along with 1–2 samples of previous research work, such as a redacted readout, report, or case study, demonstrating how you translated research findings into actionable recommendations.
Deliverables
Each study ends with something the team can act on, not a raw data dump.
Ready to Join Our Team of Creators? Apply today and let’s create something extraordinary together.
Originally posted on Himalayas
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