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Better Impact
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At Better Impact, we believe technology should make it easier for organizations to do meaningful work. Our software helps nonprofits, hospitals, government agencies, and other organizations manage their volunteer programs, streamline operations, and strengthen community engagement.
Backed by The Brydon Group, Better Impact is growing, and we're looking for thoughtful, collaborative people who are excited to help our members get the most out of the technology they use every day.
We're looking for a Member Implementation Advisor to help new members successfully launch and adopt Better Impact software.
In this role, you'll be part trainer, part problem-solver, and part trusted guide. You'll work directly with new members to understand their goals, navigate implementation, and build the skills and confidence they need to use our software effectively.
Successful implementation isn't just about getting software up and running. It's about helping people understand how technology can support their work, identifying practical solutions to their challenges, and creating a positive experience from the very beginning.
You'll receive training on our software, implementation processes, and member experience standards, gradually taking on greater responsibility as you become familiar with our products and approach.
If you enjoy teaching others, solving problems, building relationships, and helping organizations succeed, this could be a great fit.
This is a fully remote position open to candidates located in the United States or Canada.
Candidates must be available to work Pacific or Mountain Time Zone business hours, regardless of their physical location, to support our members effectively.
Guide Members Through Implementation
Deliver Training and Build Confidence
Create a Great Member Experience
Contribute to Continuous Improvement
We're interested in candidates who bring a combination of technical aptitude, strong communication skills, and a genuine interest in helping others succeed.
We recognize that great candidates bring a variety of experiences and backgrounds. If you're excited about this role and believe your skills would translate well, we encourage you to apply even if you don't meet every preferred qualification.
The annual salary range for this position is $58,000–$63,000 USD, depending on experience and qualifications. For candidates based in Canada, compensation will be provided in Canadian dollars, with details confirmed during the hiring process.
Originally posted on Himalayas
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