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From Day One, Inc.
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The business landscape is changing fast. From Day One is a media outlet and conference series that helps companies navigate all that change in ways that put people first.
Since our beginning in 2018, we’ve reached over 150,000 attendees, hosted over a thousand speakers, and produced conferences in more than 20 major U.S. cities–and counting. We take a unique, cross-disciplinary approach, convening leaders in CSR, HR, marketing, and communications, as well as civic leaders, authors, and journalists, to share business strategies that benefit workers, customers, and communities.
We also publish reporting and opinion pieces by a network of notable journalists, led by the company’s editor in chief, veteran journalist Stephen Koepp.
At From Day One, we hire people who have a high degree of self-motivation and the potential to grow into active leaders. We call team members like these “drivers”. If you are a passenger, From Day One will not be a good fit for you.
As you apply, think about whether these attributes describe you:
Our work is driven by our mission to improve the relationship between business and society, and our efforts are intended to contribute to a brighter future. By maintaining this optimistic outlook, we not only motivate ourselves but also uplift those around us. We believe that believing that the future will be better is the first step towards making it better -- for others, and for ourselves personally.
Please note that diversity and inclusion are absolutely core to our mission, and we are committed to those values in our hiring process.
The Client Success Manager will take a key role in managing our large and growing roster of sponsors and making sure they achieve their goals.
In this role you would be primarily responsible for supporting our customers, helping make sure they are getting a positive return on their partnership with us by understanding their needs and objectives, building strong personal relationships and delivering an outstanding experience.
The role is focused on daily delivery of high-touch service via email, phone, and face-to-face communication, coordinating with clients on logistics, in addition to helping them meet their overall partnership goals by engaging with our audience.
This role is critical to the company, creating and nurturing strong client relationships to ensure high levels of satisfaction, renewals, and long-term loyalty.
To be successful in this role, you must possess a strong work ethic, as well as excellent organizational and interpersonal skills.
This is a remote position, and also includes regular travel to other cities for in-person events.
Originally posted on Himalayas
Start with a role or skill you want to use in your next job. Use the location and role filters to narrow the results, then open a listing to review the description. A title alone rarely explains the level of responsibility, working arrangement, or experience a team needs. Compare those details before deciding which opportunities deserve a tailored application.
Employers use different titles for similar work. If an exact phrase produces no results, try a shorter title, a core skill, or an alternative name for the role. Remove one filter at a time to understand which requirement is narrowing your search. A broader search can reveal suitable work without asking you to change your actual qualifications.
For each promising listing, read the responsibilities and separate essential requirements from preferences. Note the location, schedule, employment type, and compensation when provided. Missing details are questions to confirm with the employer. A remote opening may still require a particular country, work authorization, or time-zone overlap, so check the full posting before treating it as a location-independent opportunity.
Choose a few examples that demonstrate the skills this employer names. Explain your contribution and its outcome, using accurate numbers where available. Put the most relevant experience first and keep your resume easy to scan. Avoid adding technologies, qualifications, or achievements simply because they appear in a description. Your application should make your existing strengths easier to understand.
Follow the employer’s instructions for resumes, cover letters, work samples, and screening questions. Review the exported file before submitting it: confirm that contact details are correct, text can be selected, and links reach the intended pages. A resume check can help you spot unclear writing before you apply. Its feedback is advisory and does not predict a hiring decision.
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Keep a simple record of the company, role, job reference, application date, and documents you sent. Record any follow-up instructions and the next action you plan to take. This makes it easier to prepare for interviews, compare opportunities, and avoid applying repeatedly to the same opening through different boards. Review your shortlist as employers update their listings and prioritize opportunities with clear requirements that match the work you want to do.