Technical Support Engineer - UI / Scripting

I’m hiring for our long-term client – this time for a Technical Support Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment.Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTESalary: Up to £41,000 per annumLocation: Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London)Start: ASAPHours: 40 hours/week | Weekly pay | Laptop providedWhat’s the role?You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing.You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes.We’re looking for someone with:UI development or support experienceExposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app developmentAbility to read/debug JavaScript and use browser developer toolsScripting with JavaScript, Python, Bash or ShellUnderstanding of MySQL or OracleStrong communication skills and a solutions-driven mindsetNice to have:Experience supporting cloud-based SaaS platforms - if you have ServiceNow experience, it is a huge plus.Familiarity with tools like Splunk, Eclipse, Android StudioWhy apply?If you enjoy solving technical puzzles, working closely with customers and dev teams, and want to grow within a well-supported environment – this is a solid move.Interested or want to know more? Drop me a note here or email som@principlehr.com Salary: GBP 34000 - 48000 per year Experience: 3 years required