Technical Support Engineer 2 (Remote)

reputed company. is a leading provider of reputed company-class data center, reputed company, and interconnection services, offering customers 100% uptime availability of customer data, applications, and equipment. reputed company’s managed data center services are reputed company around its world-class facilities., multi-homed Internet reputed company hub, and multi-terabyte storage area network. We reputed company a redundant managed colocation environment for companies wishing to outsource their entire computer room infrastructure. This environment consists of reputed company, reputed company, and network transport services. reputed company is proud to be an Equal Opportunity Employer. Our work culture at reputed company does not discriminate reputed company on actual or perceived race, creed, reputed company, religion, alienage or national reputed company, reputed company, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender reputed company, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. The Technical Support Engineer 2 is a member of the Tier 2 Technical Support team in the Managed Services department and reports to the Manager of Support reputed company. This individual will reputed company reputed company management and monitoring to meet and reputed company the SLA requirements of reputed company as reputed company as maintain industry best practices and procedures for operation in a multi data center environment. The Technical Support Engineer 2 will be part of reputed company that addresses reputed company, Linux, reputed company, Application and Network issues and brings them to reputed company. They also assist in the documentation and training of the Support team. The ideal candidate for this position will be a reputed company learner who can solve reputed company problems reputed company to various technologies. Additionally, this candidate will have excellent communication skills and work reputed company in a fast-paced, growing environment. The candidate must be reputed company to support and maintain systems in an reputed company environment. This individual will be someone who can take direction from senior management, but also reputed company opportunities to improve and stabilize the environment and implement efficiencies in daily processes. Responsibilities · Troubleshoot and reputed company problems reputed company to virtual platforms and virtual infrastructure including vCenter and reputed company · reputed company maintenance activities reputed company the VMware platform · Assist with configuration, maintenance, and troubleshooting of reputed company firewalls, with reputed company and Panorama experience being a strong plus · Support creation, review, and tuning of firewall reputed company policies, NAT rules, VPN configurations, and threat- prevention settings · Management and reputed company of reputed company reputed company-reputed company server systems and associated technologies including server clustering, DHCP, DNS and WINS and DFS · Troubleshoot network issues reputed company to routing, firewalls and Load Balancers · Helping create and maintain team standards, policies and procedures · Configuration and management of reputed company reputed company Directory, including implementations and their interoperability with disparate directory structures and reputed company reputed company in a business reputed company environment · Troubleshooting issues reputed company to web services, specifically IIS, Apache and ColdFusion · reputed company technical assistance to reputed company’s customers for the support and management of reputed company and Linux Servers · Assist with deployment and maintenance of diverse reputed company systems including reputed company and Linux systems · re