Staff Success Manager
Free to start · No card · 5 credits the moment you sign up
Job description
This is a remote position.
Requirements
Employee Engagementand Retention
- Own the Employee Retention strategy focused onreducing turnover, enhancing companycultureand improving productivity and growth.
- Provide clear communication and support to enhance employee confidence in their roles at Clear Measure
- Maintaina structured retention processincluding but not limited toquarterly employee check-ins, annual reviews,providing payrolland benefitsclarity's,
- Implement recognition and engagement programs.
- Run and report Dream Program performance and impact.
Talent Acquisition
- Own full-cycle recruiting: sourcing, screening, Zoho Recruit management, reference checks.
- Build scalable hiring processes that reduce time-to-hire and improve quality.
- Ensure an 80%+ candidateexperienceNPS.
Training,Coaching& Professional Development
- Identifytraining programs and certificationsand learning pathwaysaligned to company goals.
- Build and manage a company-wide development framework, including role competencies and growth tracks.
- Organizeinternal workshops, lunch‑and‑learns, and skill‑building sessions.
- Coach managers on effective feedback, performance conversations, and employee growth planning.
- Createand report on learning pathways includingindividualized development plans (IDPs)i
- Incorporate multi-facetedtraininginto learningpathways, includingbut not limitedto:online courses, lunch and learns, in person trainings,conferences,mentor ships, peer-learning, etc.
- Tracktraining effectiveness, participation, and ROI; recommend improvements based on data.
Culture, Events & Internal Communications
- Plan company events, off-sites, awards, celebrations, and staff meetings.
- Reinforce Core Values and positive team culture daily.
- Highlight development achievements and internal growth stories across communication channels.
Onboarding & Offboarding
- Own structured onboarding experience (Day 1 through 90 days).
- Ensure new hires have clear expectations, development plans, and early success milestones.
- Handle all offboarding steps with compliance and professionalism.
HR Systems, Compliance & Benefits Support
- Liaise with Insperity and external HR partners.
- Understands when toseekand shareup‑to‑date knowledge of federal, state, and international employment laws and regulationsimpactingcompany HR practices and our staff.
- Manage BambooHR and Zoho Recruit accuracy, documentation, and processes.
- Maintain compliance files and run PTO/benefits processes.
Workforce Planning & Executive Partnership
- Forecast hiring needs with executives; report KPIs weekly/monthly/quarterly.
- Monitor staffing levels, retention, and turnover; propose proactive solutions.
- Identifyinternal mobility opportunities and succession planning needs.
Employer Branding
- Responsible for creating a strong first impression of our company, ensuring interactions reflect our values,culture,and branding.
- Promote the company as a top workplace across channels.
- Maintaincompany culture andworkplace brandcontent and manage award submissions.
- Showcaseemployee development success stories to strengthen brandperception.
Benefits
- Competitive Paid Time Off
- 9 Paid Holidays
- Education Assistance
- Health/Medical Insurance
- Health Care Flexible Spending Account Plan
- Short-term and Long-term Disability
- Life and Accidental Death & Dismemberment
- Dental and Vision
- 401 (k) Retirement Plan with up to 4% matching
Originally posted on Himalayas
Prepare your application
Use the description above to assess your fit for Clear Measure. This checklist is guidance from Resumize, rather than additional requirements from the employer. Imported listings can be shortened or change after collection, so confirm the complete description and current availability before sending an application.
Match requirements to evidence
Identify the responsibilities and skills the employer explicitly names. For each important requirement, choose one example from your work, education, training, or projects. Explain what you did, how you did it, and what changed as a result. Include a measurable outcome when you can support it. If you lack a requirement, describe related experience accurately instead of adding an unfamiliar skill to your resume.
Put the most relevant examples near the top of your resume. Keep job titles, dates, qualifications, and contact details consistent across your application materials. Use the employer’s terminology when it describes your experience accurately; a copied list of keywords does not explain your contribution. A short, specific bullet is easier to review than a paragraph that mixes several unrelated duties.
Check the working arrangement
Confirm the location, schedule, employment type, and any eligibility requirements on the employer’s site. A remote label does not establish worldwide eligibility or flexible hours. If compensation, benefits, equipment, travel, or contract duration are missing from this listing, write down your questions for the recruiter. Do not assume details from another opening at the same company apply to this role.
Review before submitting
Follow the employer’s requested file format and application instructions. Open your exported resume and check that its text is selectable, its sections read in order, and its links work. Proofread names, dates, and contact information. Share confidential work samples only when you have permission, and use an anonymized example when necessary.
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