Software & Data Installation Technician
Free to start · No card · 5 credits the moment you sign up
Job description
Responsibilities
- Install, configure and deploy software solutions – including associated data builds – remotely and on customer sites as needed.
- Deliver end‑to‑end implementations, ensuring solutions are set up accurately and in line with agreed customer requirements and timelines.
- Test software thoroughly to confirm functionality and performance before go‑live.
- Identify, troubleshoot and resolve issues that arise during installation, testing or deployment.
- Produce clear, accurate documentation, including customer sign‑off materials.
- Prepare comprehensive handover documentation so Support teams can pick up smoothly.
- Work collaboratively with customers and internal stakeholders to provide a high‑quality implementation experience.
- Manage multiple implementations at once, maintaining strong organisation and attention to detail.
- Maintain a professional, customer‑focused approach throughout the delivery process.
Skills, Knowledge & Expertise
- Experience installing, configuring and testing software applications in real customer or production‑like environments.
- Good understanding of data builds and deployment processes (e.g. environment setup, data loading, validation).
- Strong troubleshooting skills – able to diagnose and resolve issues methodically.
- Ability to follow technical specifications and apply structured testing to ensure solutions meet agreed requirements.
- Comfortable working remotely with customers and colleagues, and adapting to different technical environments.
- Clear, concise written documentation skills for customer sign‑off and internal handover.
- Ability to explain technical information in a way non‑technical stakeholders can understand.
- Strong organisation and time‑management skills – able to manage multiple implementations and deadlines.
- Professional, customer‑focused mindset and the ability to work independently with appropriate ownership.
Nice to have
- Experience in software implementation, application support, technical consulting or similar roles.
- Exposure to industrial, manufacturing or building‑materials environments (e.g. PVC products) – particularly within the BM Group context.
- Familiarity with integration work (e.g. connecting applications, data flows between systems).
If you’ve worked in roles such as implementation consultant, application support engineer, technical consultant or similar – especially with responsibility for installs, data and go‑lives – we’d love to hear from you.
What we can offer you
- Generous holiday entitlement
- Sickness absence provision
- Enhanced parental leave
- Life assurance
- Electric vehicle car scheme
- Regular social and employee activities
Originally posted on Himalayas
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