Senior Project Manager – Web & Digital Marketing (USA Working Hours | Full-Time)

Senior Project Manager – Web & Digital Marketing USA Working Hours | Monday to Friday | Full-Time KBizzK is seeking a highly experienced Senior Project Manager with at least 5 years of project management experience in a digital marketing or web development agency. This is a senior, client-facing position. You will communicate directly with American clients, manage multiple website and digital marketing projects, coordinate internal teams, and ensure every project is delivered correctly and on time. Mandatory Requirements Minimum 5 years of agency experience managing website and digital marketing projectsExcellent spoken and written EnglishConfidence communicating with American clients through Zoom, phone calls, and emailFull understanding of Trello, including boards, task assignments, priorities, deadlines, checklists, labels, and team follow-upsStrong understanding of WordPress website developmentKnowledge of SEO, AEO, content writing, and web development in WPAbility to understand client requirements and convert them into clear, actionable tasksExperience coordinating with developers, designers, SEO specialists, content writers and USA project manager.Ability to work during USA business hours, Monday through Friday- Alternate Saturday Off.Strong leadership, organization, communication, and problem-solving skillsKey Responsibilities Client Onboarding Lead the complete onboarding process for every new clientCollect website access, hosting credentials, domain information, logos, brand guidelines, content, images, and other required materialsMake sure all onboarding documents and questionnaires are completedIntroduce clients to the project timeline, communication process, and key team membersEnsure nothing is missing before the project beginsCompetitor and Market Review Research the client’s leading local and national competitorsReview competitor websites, services, content, SEO, Google rankings, advertising, social media, and online reputationDiscuss the competitive landscape clearly with the clientIdentify opportunities that can help the client stand out and generate more leadsTrello and Team Management Create and maintain organized Trello boards for every projectAssign clear tasks, owners, priorities, and deadlinesFollow up with team members dailyIdentify delays before they affect the clientKeep all client feedback, approvals, files, and project updates properly documentedEnsure completed work is reviewed before marking any task as finishedConduct regular internal project meetings and provide management updatesPerformance Expectations The successful candidate will be evaluated based on: Managing daily client communication through WhatsApp and emailWorking effectively with teams in the USA, India, Pakistan, and the PhilippinesUpdating Trello daily when a task is assigned, in progress, delayed, or completedInforming clients by email or WhatsApp when their requested work is completedMaking sure developers understand client requests and complete the correct changesProviding fast and consistent internal follow-upReminding management, clients, and internal teams about pending or stuck tasksReducing missed tasks, communication gaps, and project delaysMaintaining excellent and professional client communicationManaging multiple projects without losing track of prioritiesTaking ownership of every project from the client’s request through final completionBIGGEST GROWTH POTENTIAL Provide backup support for the USA Project Manager during vacations or absences, ensuring all client communication, tasks, and projects continue without interruption. Pay: Rs100,000.00 - Rs300,000.00 per month Education: Bachelor's (Preferred)Experience: Digital Marketing Agency: 5 years (Preferred)Language: Excellent English (Preferred)Location: Remote (Preferred)Work Location: Remote