Senior Product Manager, Data & Solution Strategy

Role Description At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. This is not a reporting role. You will own the data layer that makes ASAPP's platform trustworthy and actionable — the models, dashboards, feeds, and APIs that let builders, supervisors, analysts, and executives at our customers see exactly what GenerativeAgent (GA) is doing, how well it's doing it, and its value. If customers can't see the value we create, they can't renew, expand, or defend the investment internally. That visibility is your product. What You Will Do Drive the roadmap for customer-facing dashboards and analytics. Lead product for surfaces like the Supervisor homepage and dashboards, that let supervisors break down GA performance by custom questions, quality signals, containment, escalation, and resolution metrics. Build the value realization story. Own exportable data feeds and real-time data APIs. Own the data strategy layer. Lead data discovery for strategic customer launches. Partner deeply with Engineering and Data Science on the underlying event and schema architecture. Manage the trust layer of the data experience. Qualifications 5+ years of product management experience, with meaningful time spent on data, analytics, or reporting products in enterprise B2B SaaS. Working fluency in data modeling and schema design. Experience shipping customer-facing dashboards or reporting tools. Experience defining or managing data feeds, exports, or APIs built for external customer consumption. Comfort turning ambiguous or noisy data into a clear, defensible story about value or ROI for a non-technical audience. Track record of running customer discovery and translating it into structured requirements. Excellent written communication. Requirements Growth & Abundance Mindset. Extreme Ownership. High-Velocity Outcomes. Effective Communication, Collaboration, and Trust. Real-Time Feedback. Benefits Competitive compensation. Stock options. Healthcare for the family group. Mac equipment. USD 150 per month in flexible benefits. 3 weeks of vacation. English lessons.