Sales Support Officer day shift

Why Join Us? Be part of a dynamic sales team and help deliver exceptional customer experiences! If you’re detail-oriented, organized, and love working in a fast-paced environment, this role is for you. Key Responsibilities Follow up with customers for application and supporting documentsRespond to customer inquiries and keep accurate recordsAccurate data entry of application details into the systemLiaise with brokers, broker support staff, and internal teamsMaintain high customer service standardsPerform other tasks as needed to support business goals What We’re Looking For Experience in sales, customer service, or loan processingFamiliarity with Loan App, Simpology (Salesforce experience is a plus)Strong communication skills (oral & written)Excellent analytical and problem-solving skillsAbility to work under pressure and meet deadlinesProficient in Microsoft Office (Word, Excel, Outlook)Team player, proactive, and results-driven Why Join ColCap? Industry Leader Be part of a trusted non-bank lender with a loan portfolio exceeding $20 Billion and a strong presence in the Australian mortgage market. Career Growth Unlock opportunities to learn and advance within a dynamic, expanding organization. Work-Life Balance Enjoy day shifts and fixed weekends off for a healthy work-life harmony. Comprehensive Benefits HMO coverage with 2 free dependents upon regularization Paid Vacation Leave (extra credits starting your 2nd year) Sick Leave Credits Meal Allowance Bereavement Leave Birthday Leave Employee-Centric Culture Annual Performance Reviews to recognize your contributions Monthly Employee Engagement Activities for a fun and collaborative workplace Employee Recognition Awards Community Service Programs Training Programs Leadership Programs Cultural Trainings Stability & Innovation Join a company backed by strong funding lines and a proven track record in mortgage lending and securities.