Remote Technical Customer Support - QA and Game Dev - 7/26
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Job description
We Could Use Someone Like You in Our Crew.
ModSquad is looking for tech support agents to provide top notch service to our customers! We are looking for a top notch T1 and Advanced Technical Support agent with a lot tech savvy to provide assistance on a developer' platform.
This is a 24/7 project seeking at least 20 hours of availability weekly.
Read below thoroughly for ideal skills and hardware requirements. If this sounds like you, please apply!
System Specs Required (Very important - we'll only consider candidates who meet these minimum specs):
i7 Quad Core 3.0 GHz or higher
32 GB RAM
Nvidia 3080 or higher (or equivalent)
500 GB+ Hard Drive Space (Recommended 1TB)
Dual Monitors – Highly Recommended
Internet speed of at least 100 down and upload 20 minimum
Stable power connection
Ideal Candidate:
Very strong attention to detail
Looking for those who have robust knowledge of game engines; game development is a strong bonus
Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a very strong bonus
Technical Customer Support experience
Knowledge of digital marketplace platforms
Salesforce experience (or other CRMs)
Ability to gather and analyze technical data
Foundational understanding of scripting or programming concepts
Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role.
Professional English fluency
Originally posted on Himalayas
Prepare your application
Use the description above to assess your fit for ModSquad. This checklist is guidance from Resumize, rather than additional requirements from the employer. Imported listings can be shortened or change after collection, so confirm the complete description and current availability before sending an application.
Match requirements to evidence
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Put the most relevant examples near the top of your resume. Keep job titles, dates, qualifications, and contact details consistent across your application materials. Use the employer’s terminology when it describes your experience accurately; a copied list of keywords does not explain your contribution. A short, specific bullet is easier to review than a paragraph that mixes several unrelated duties.
Check the working arrangement
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