Regulatory Affairs Compliance Specialist (Digital Marketing)

Title:  Regulatory Affairs Compliance Specialist  (Digital Marketing)

Location: Hybrid or Remote in the UK (with occasional travel to our central London office)

Salary: £38,000-£40,000 plus Bonus and Benefits

About Petlab Co 

PetLab Co. is the world’s fastest-growing pet supplement business. Launching in 2018, we successfully achieved a 9-figure revenue last year. We have a loyal community of loving pet parents and over 1.5 million happy dogs whose lives have been positively impacted by our innovative products. Our team is vibrant, fast-moving, and customer-driven where high-performers are valued and rewarded. And it is the ideal place for an ambitious, hardworking, animal lover who wants to progress their career rapidly. 

A Day In The Life… 

Our Compliance Director is looking for a hard-working, highly driven, and passionate Regulatory Compliance Specialist to join the team. This role would be suitable for someone who is very meticulous with excellent time management skills and enjoys working both autonomously and as part of a growing team.  

Marketing plays a pivotal part in our business and a primary function of this role would be to review and approve digital and physical marketing content in accord with regulatory requirements in a timely fashion, therefore making it crucial to our growth! We move and think fast so it’s important that you can thrive in a fast-paced environment and are happy to roll up your sleeves to do whatever it takes to support the team in every way possible. If that sounds exciting - we would love you to join our pack! 

 
Your day to day will look a little bit like this… 

• Review digital and physical marketing content to ensure relevant compliance requirements are met 

• Support product registrations in various countries/states 

• Support the planning and execution of product trials and regulatory inspections 

• Keep up to date with changes in regulatory legislation and guidelines 

• Assist with implementing requirements for labelling, storage and packaging 

• Assist with regulatory review of product labels and other claims 

• Liaise with regulatory authorities  

• Assist with the internal complaints process; reporting and advising accordingly 

• Support the Quality team with implementing the HACCP policy and other Quality requirements 

• Review claims substantiation 

• Build and maintain a knowledge database - appropriately storing, keeping track and disseminating information within the team 

• Ensure maintenance of regulatory databases and trackers 

• Assist with upcoming expansions into new markets and product categories 

• Study key scientific and legal regulatory documents relating to new and existing products 

• Cooperate with the New Product Development team and the Quality team in order to assist with timely product launches  

• Support with the claim’s substantiation process 

• Research potential risks in relation to both new and existing products; reporting and advising accordingly 

What You Need… 

• 2 -3 years plus proven experience in a Regulatory/ Compliance environment – (Food, Pharma, Animal feed or supplement sector would be highly advantageous) 

• Previous experience working with regulatory agencies advantageous  

• Knowledge of Product Compliance (Labels, Creatives, Social media, blogs) 

• Strong communication and organisational skills 

• Drive to make things happen, using initiative and logic - a true 'self-starter' 

• Demonstrate strong attention to detail, collaborative, consultative, with excellent problem-solving and communication skills 

• Team player with the ability to work autonomously 

• Strong knowledge of Microsoft Office and a willingness to learn additional software on the job 

• Ability to Multitask: ability to switch tasks smoothly, managing stress levels effectively in fast-paced situations.  

• Great Organisation skills: planning ahead, always well prepared for meetings, while seeking to maximise time and productivity 

• Accountability: committed to follow-through, owning their work, and taking corrective action where necessary.   

• Adaptability: maintains flexibility in response to changing priorities with a positive attitude.  

• Resourcefulness: when presented with a challenged proactively finds solutions to present to the team, demonstrating a proactive approach extremely important.   

• Strong time management: understanding hard and soft deadlines, timely communication, and respecting others' schedules.  

• Team player: working well within a team environment, while making sure the team is effective across the board.   
• Experience with AI tools and systems, including an understanding of their potential applications within compliance and regulatory processes, would be a distinct advantage.

The Good Stuff… 

• Private Health Care through Vitality
• Generous Annual Leave - 28 days + public and bank holidays
• Help@Hand – Employee Assistance Programme
• Royal London Pension Scheme – We offer a workplace pension scheme with one of the UK’s leading providers of group pensions. With an employer contribution of 5%!
• Enhanced Maternity / Paternity / Adoption Leave – because time with new family members is important!
• Nursery Salary Sacrifice Scheme
• Generous Learning and development budget – We always want you to keep learning.
• Puppy Therapy – working in partnership with Paws in Work to provide a boost of oxytocin once a year.
• Free breakfast, fruits and snacks – refuel and revitalise with free munchies in the office.
• Working Environment – dogs are welcome!
• Life Assurance – In the event of your death, while employed by us, your chosen beneficiaries will be provided with a tax-free lump sum equivalent of four times your basic salary.
• Discount Vouchers & Gym Memberships – get discounts at a whole range of retailers and gym memberships through our provider, WellHub.
• Electric Vehicle Scheme – Employees sacrifice salary in return for a new electric car, typically saving 30-40% of costs through income and tax and national insurance.
• Give Back Day – An extra day off in the year to volunteer plus a £50 contribution to your chosen charity.

Unfortunately we are unable to provide visa sponsorship, for this role now or in the future.

Diversity & Inclusion Statement

PetLabCo. is an equal opportunity employer that is committed to diversity and inclusion. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability. We believe that diversity is at the heart of innovation, and we welcome passionate candidates from all backgrounds. Come join the family and see for yourself!