Product Manager

We're hiring on behalf of a Haystack partner!

The Role

• Shape and build digital customer experiences across chat, voice, and customer portals.

• Define and drive product initiatives across digital customer interaction channels.

• Translate customer needs and technical capabilities into scalable solutions.

• Analyze and optimize key user journeys such as payments, installment plans, disputes, and status inquiries.

• Build prototypes, automate workflows, and validate ideas through rapid experimentation.

• Drive end-to-end execution from discovery to launch and continuous optimization.

What You'll Need

• Bachelor's or Master's degree in Computer Science, Engineering, Business, Product Management, or a related field, or equivalent practical experience.

• 3–5+ years of experience in software engineering, AI engineering, technical product management, or similar technical roles.

• Strong understanding of modern technologies, including AI-driven systems, automation, and APIs.

• Ability to combine strategic product thinking with hands-on execution and problem-solving.

• Experience working in cross-functional and international environments.

• Ability to bring structure and prioritization to ambiguous domains with multiple dependencies.

What's On Offer

• Competitive salary.

• Opportunities to work with cutting-edge AI technologies.

• Collaborate with diverse, international teams.

• Flexible working conditions in a hybrid environment.

Apply via Haystack today!