NOC Engineer – 24x7 Bristol area and work from home 24x7 shift pattern - £40k

We are recruiting several NOC Engineers to join the operations team of a growing technology infrastructure organisation. You'll be responsible for monitoring business-critical infrastructure, responding to alerts and incidents, carrying out initial troubleshooting and ensuring issues are either resolved or quickly escalated to the appropriate technical teams. This is a hands-on operational role and would suit someone from a NOC, data centre, infrastructure support, managed services, hosting or technical operations background. The role You'll Monitor network, server, compute, storage, power and environmental alertsRespond to incidents within agreed SLAsTroubleshoot and triage infrastructure issuesOwn and progress tickets through to resolutionEscalate more complex incidents to engineering teams or third-party providersCoordinate site visits, maintenance and technical supportSupport outage management and root cause analysisMaintain accurate technical and incident documentationCarry out occasional hands-on data-centre tasks including basic cabling, racking and hardware checks What we're looking for You'll need previous experience within a NOC, infrastructure support, managed services or technical support environment, together with: Experience or exposure to data-centre infrastructureGood Linux administration knowledgeExperience with an ITSM/ticketing system such as ServiceNow, Jira Service Management, Freshservice or similarAn understanding of networks, servers, storage and hardware troubleshootingThe ability to work independently as part of a 24x7 shift operation Experience with monitoring platforms, cloud/hosting environments, scripting using Bash or Python, ITIL, HPC or GPU infrastructure would be advantageous. You must hold a full UK driving licence, live within reasonable travelling distance of Bristol, and be capable of obtaining UK Security Clearance in the future. This is an opportunity to join a growing infrastructure operation where you'll have genuine responsibility and the opportunity to develop your technical skills as the environment expands. Salary: TBC