Moderation Specialist
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Job description
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
The Moderation team is a rapidly growing team made up of passionate people from diverse backgrounds and cultures, whose main goal is simple: a clean & safe platform. Our 5 sub-teams work 24/7 to eliminate any kind of harm to ensure positive user experience.
As a Moderation Specialist, you would be contributing to this mission by reviewing user submitted content according to our guidelines.
Job Responsibilities
Review user generated content according to our community guidelines with speed and quality;
Investigate and resolve internal and external reports;
Escalate relevant issues to the appropriate stakeholders and collaborate with others to ensure our products' safety.
Requirements
You’ll thrive here if you have
English mastery: Upper intermediate level (C1);
Ability to work in different shifts and days, including the night shift and weekend (40h per week);
Attentive to details and able to follow strict guidelines;
Good interpersonal skills.
Can be a plus:
Prior experience in a trust & safety field;
Mastery of other languages.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
Full remote work.
Competitive compensation with a service contract.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
Career growth in a fast-scaling project with opportunities to influence technical decisions.
A culture of recognition: our peer reward program celebrates contributions from across the team.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
Screening questions;
Video Questionnaire (5 minutes);
Final interview (1 hour).
Highlights
Originally posted on Himalayas
Prepare your application
Use the description above to assess your fit for Mayflower. This checklist is guidance from Resumize, rather than additional requirements from the employer. Imported listings can be shortened or change after collection, so confirm the complete description and current availability before sending an application.
Match requirements to evidence
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Put the most relevant examples near the top of your resume. Keep job titles, dates, qualifications, and contact details consistent across your application materials. Use the employer’s terminology when it describes your experience accurately; a copied list of keywords does not explain your contribution. A short, specific bullet is easier to review than a paragraph that mixes several unrelated duties.
Check the working arrangement
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