Medical Credentialing & Licensing VA

We are seeking a detail-oriented and resourceful Healthcare Virtual Assistant to support the launch and growth of a telehealth practice. The primary focus of this role is managing multi-state medical licensing and credentialing — preparing, submitting, and tracking applications across multiple U.S. states. The ideal candidate also has hands-on experience navigating and building simple websites and can help set up the systems and processes needed to onboard patients as the practice grows. This is a great fit for someone organized, proactive, and comfortable owning administrative work with minimal supervision.

Key Responsibilities:

• Prepare and submit medical licensing applications across multiple U.S. states
• Track state-by-state licensing requirements, deadlines, and application status
• Organize and manage credentialing documentation
• Assist with building and navigating a practice website using platforms such as WordPress, Squarespace, or Wix
• Set up booking and scheduling integrations for patient appointments
• Help configure and manage the practice's EHR system (e.g., Practice Better)
• Build and maintain patient onboarding processes and basic automations
• Provide general administrative support for the day-to-day operations of the practice
• Adapt to shifting weekly priorities as the practice launches and scales

Mandatory Skills:

• Experience with U.S. medical credentialing and multi-state licensing processes
• Familiarity with state licensing requirements and application workflows
• Working knowledge of website builders such as WordPress, Squarespace, or Wix
• Experience with booking/scheduling tools and integrations
• Strong organizational skills and the ability to manage detailed, document-heavy processes
• Reliable, detail-oriented, and able to work independently with minimal supervision
• Strong communication skills and a professional, proactive approach

Preferred Skills:

• Prior experience supporting a telehealth or healthcare practice
• Familiarity with EHR platforms, especially Practice Better
• Experience setting up patient onboarding workflows and automations
• Ability to take initiative and suggest improvements to processes
• Ability to manage multiple tasks and priorities simultaneously

Why Join Us:

This is an exciting opportunity to get in at the ground floor of a growing telehealth practice and play a key role in getting it off the ground. You'll have meaningful ownership, variety in your day-to-day work, and the chance to build systems from the start. If you enjoy solving problems and helping a mission-driven practice grow, you'll thrive here.