Legal Administrator, Commercial Property

Overall purpose: To learn the skills necessary to provide efficient clerical and administrative support to a designated lawyer or lawyers in the Commercial Property department.Main Duties: Practical and Technical To undertake file opening and closing and demonstrate an awareness of the necessary steps involvedTo provide basic level administrative support to your lawyer(s) including audio typing straight forward documentation and addressing client queriesTo draft documents relevant to your department, as instructed, following the LLP’s quality systems and processes; maintaining accuracy whilst meeting deadlines imposed by the Court and / or the LLP’s RegulatorTo seek guidance from the department’s lawyers when it is appropriate to do soTo refer any areas of non-compliance with internal policies and procedures to the Compliance PartnerTo respond appropriately to client concerns and complaints alerting the Complaints Partner where required to do soFinancial Acumen To manage billing procedures accurately and in a timely mannerTo assist with the management of clients’ finances to include updating spreadsheets, paying invoices both electronically and by cheque and attending to clients’ bankingTo understand the importance of conflict searches, the money laundering process and comply with the LLP's proceduresTo time record on behalf of the Lawyer for any compliance tasks which are chargeableClient Focus To progress standard queries and correspondence to clients on behalf of your lawyersTo ensure client contact details are kept up to date on DPS, including any specific requirementsTo communicate clearly and professionally with clients over the telephoneTo demonstrate sensitivity to vulnerable clients’ needs and tailor communication style appropriatelyTo pass on messages accurately and in a time efficient mannerTo quickly and accurately address clients’ problemsTo keep confidential all client information and have a high level of knowledge of the LLP’s data protection policy and apply this during working dayMarketing To take opportunities to raise awareness of the services offered by the LLP via social media and personal contactsPeople To keep all relevant parties informed of the progress of tasksTo regularly monitor the digital dictation queue and offer assistance wherever possibleTo demonstrate a flexible and committed attitude, willing to work outside of the scope of your own job to meet the needs of the team when requiredAdministration To be fully conversant and proficient with the firm’s IT and database systems and to be confident and accurate in their correct usage Personal: To be positive and helpful with colleagues, clients and professional contacts of the firmTo establish good working relationships with colleagues and assist all departments and colleagues within the firm as requestedTo adhere to and familiarise yourself with the firm’s values and policiesTo provide a high level of personal and professional service at all times adopting a ‘can do, will do’ attitude and promoting a positive working environment.Other Duties To undertake other reasonable duties and tasks which are part of, and incidental to, this type of workEssential- Education and qualifications. Good general education(Desirable) Relevant professional qualificationsExperience Administration and Office experience(Desirable) Knowledge of a solicitor's office or legal businessKnowledge and skills Good IT knowledge and skillsProficient in Microsoft ExcelGood communication skillsStrong administrative skillsAbility to work on own initiativeGood client mannerGood telephone mannerAttention to detail and accuratePersonal qualities Able to work as part of a teamWell organisedResponsible and able to act with honesty and integrityPrompt and able to meet deadlinesProactiveReliableFlexible attitudeAble to adopt a sensitive approach to vulnerable clients’ needsKeen to learn and developAble to travel and work at other offices and attend propertiesBenefits: Discretionary bonus schemeCompany-wide bonus schemeHealthcare benefitsPensionLife Cover25 days holiday plus Bank HolidaysProfessional development supportTime off for volunteering dutiesStaff discountsSocial activitiesFree car parkingFlu vouchersStudy days and leaveRefer a Friend schemeOccupational Sick PayFree FruitSabbatical SchemeEnhanced Family LeaveCandidates must have the legal right to work in the UK. £23,430 (depending on experience) Please refer to our website for more information about our Benefits & Rewards: https://blanchardsbailey.co.uk/careers/benefits-rewards Job Types: Full-time, Permanent Pay: £23,430.00 per year Work Location: In person