Front Desk Receptionist - Buford, GA

Overview We’re hiring a Front Desk Receptionist to join our busy dermatology office in Buford, GA. This is a great opportunity for someone with customer service, retail, or medical office experience who enjoys working with people and keeping things organized in a fast-paced environment. Schedule: Monday - Friday Hours: 8:00 AM - 5:00 PM (Fridays: 8 AM - 4 PM) At Anne Arundel Dermatology, our front desk team is the first point of contact for patients and plays a key role in delivering a smooth, positive experience from check-in to check-out. Why join us? Stable, full-time opportunity with a growing healthcare organization Hands-on training – no dermatology experience required Supportive team environment with clear processes and structure Long-term growth opportunities within the company About us: Anne Arundel Dermatology is one of the largest and fastest-growing dermatology groups in the country, with 110+ locations and 250+ providers across the Mid-Atlantic and Southeast. We provide comprehensive medical, surgical, and cosmetic dermatology services and are committed to high-quality patient care. Responsibilities Key Responsibilities Greet and check in patients in a professional and friendly manner Manage front desk operations including patient check-in, check-out, and flow of the waiting room Answer and route incoming calls, take messages, and assist with patient inquiries Schedule appointments and coordinate referrals Enter and update patient demographics, insurance, and chart information accurately in the system Verify patient information, required forms, and signatures prior to visits Collect copays, balances, and other patient payments Assist with basic billing and insurance questions Track patient flow and communicate delays or updates as needed Maintain organized and accurate patient charts and documentation Process incoming faxes, reports, and interoffice communication Support inventory tracking and supply ordering as needed Complete end-of-day tasks including balancing payments and running reports Assist clinical and administrative staff as needed Qualifications Qualifications High School Diploma or GED (required) 1-3 years of experience in a front desk, receptionist, medical office, or customer service role (preferred) Experience with patient check-in/check-out, scheduling, or phones is a plus Previous experience in a medical office or dermatology setting is helpful but not required What We’re Looking For Strong customer service and communication skills Ability to multitask in a fast-paced medical or customer-facing environment Comfortable handling phones, scheduling, and patient interactions High attention to detail and accuracy with data entry and documentation Team-oriented with a willingness to support both front desk and clinical staff Physical Requirements Ability to sit for extended periods with occasional standing, bending, and reaching Manual dexterity to operate a computer, keyboard, and office equipment Ability to communicate effectively in person and by phone Ability to lift and carry up to 30 pounds Licensure/Certifications/Education Benefits (Full-Time | 30+ hours/week) Medical, Dental, and Vision insurance (effective the 1st of the month after hire) Company-paid Basic Life and AD&D insurance Short-term and long-term disability coverage Voluntary benefits including Life, Critical Illness, and Hospital Indemnity Paid time off (PTO) and paid holidays Retirement savings plan Employee discounts on cosmetic services and skincare products