Front Desk Receptionist

Job Overview The Front Desk Coordinator is responsible for greeting patients, managing check‑in and check‑out processes, scheduling appointments, verifying insurance benefits, and maintaining accurate patient records. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast‑paced clinical environment. The ideal candidate is friendly, professional, and comfortable working with both patients and healthcare providers. Duties Warmly greet patients and manage check‑in/check‑out workflowAnswer phone calls, schedule appointments, and manage daily provider schedulesVerify insurance eligibility and benefits for vision and medical plansCollect copays, deductibles, and outstanding balancesMaintain accurate patient information in the Officemate/Examwriter systemCoordinate referrals, authorizations, and medical documentationCommunicate clearly with patients about wait times, office policies, and follow‑up careSupport the optometrists and technicians with administrative tasksEnsure the front office environment is clean, organized, and patient‑friendlySkills Previous experience in medical, dental, or optometry front office preferredStrong customer service and communication skillsAbility to multitask and stay organizedComfort with computers, scheduling software, and electronic health recordsProfessional, friendly, and patient‑focused demeanorWillingness to learn insurance basics, medical terminology, and office proceduresJoin our team as a Front Desk Coordinator where your skills will contribute to enhancing our patients' vision care experience! Job Types: Full-time, Part-time Pay: $15.00 - $18.00 per hour Benefits: 401(k)Employee discountPaid time offWork Location: In person