End-User Support Technician (Help Desk)

SCAN is seeking a seasoned Help Desk Technician to support local and off-site users, troubleshoot hardware and software issues, and assist in AD/SCCM administration. The role requires strong communication skills and the ability to guide other technicians. You will plan workstation relocations, manage incidents, and participate in projects to improve IT operations. This position emphasizes teamwork, reliability, and customer service in a dynamic environment.