E-Commerce, PLG Commercial (SaaS + Shopify)

See something that should exist? Build it. See a better way? Do it. At Terrific, every role directly impacts how we grow from product to revenue to customer experience. We’re building the next generation of social commerce through live shopping powered by real-time data and AI. And we believe customer data should belong to the brands who earn it — not third-party platforms. E-Commerce / PLG Commercial (SaaS + Shopify) Terrific Remote, Americas Contract About Terrific Terrific Live is a social commerce platform that helps retailers, eCommerce brands, and media groups grow revenue through live, interactive, social-native shopping experiences on their own properties. Our platform connects audiences and presenters in real time — streaming across Latin America, Europe, and Israel — and turns content into measurable commerce. We power conversion directly inside owned channels — turning traffic into transactions and first-party data. The Role Terrific needs a PLG-oriented commercial operator who understands how e-commerce brands actually buy SaaS. This role owns the Shopify ecosystem, marketplace motion, and mid-market e-commerce segment — where deals are won through product, distribution, and conversion loops, not just sales cycles. You’ll sit at the intersection of Sales and Product: driving revenue while shaping how customers discover, adopt, and convert inside the product. What You’ll Do Revenue Ownership (Mid-Market & PLG) Own pipeline and revenue across e-commerce brands (primarily Shopify ecosystem)Close $20K-$200K deals independently with DTC brands and mid-market companiesConvert product usage, trials, and inbound into paying customers PLG & Conversion Define and improve PLG conversion loops: free trial → activation → paidPartner with Product to optimize onboarding, in-product conversion, and monetizationAnalyze drop-off points and continuously improve conversion rates Ecosystem & Distribution Own Shopify App Store and ecosystem presence (and adjacent platforms)Build relationships with Shopify partners, agencies, and commerce enablement playersDrive inbound through integrations, partnerships, and marketplace visibility Customer Understanding Understand how e-commerce brands evaluate and buy technologyTranslate Terrific into clear ROI: conversion lift, AOV, engagement, revenueIdentify friction in the buyer journey — and remove i What We’re Looking For Proven experience selling SaaS to e-commerce brandsDeep understanding of Shopify, WooCommerce, Magento ecosystemsExperience working in or alongside PLG environments (self-serve, trials, in-product conversion)Track record of closing mid-market deals ($20K-$200K range) independentlyStrong commercial instincts — you think in revenue, not activityAbility to work cross-functionally with Product to influence growth and conversionClear communicator who can simplify technical value into business outcomes Preferred Background Shopify Partners ecosystem or marketplace-driven SaaS companiesCommerce enablement platforms or retail techExperience selling to or working with DTC brandsMid-market SaaS sales (not only enterprise)Exposure to product-led growth environments and metrics Why Terrific Own a critical growth channel at the intersection of PLG and salesDirect impact on revenue through both product and commercial motionWork on a product tied directly to conversion and transaction valueHigh autonomy in a fast-moving, global teamOpportunity to define how Terrific wins in e-commerce at scale Success Looks Like You build a strong pipeline within the Shopify ecosystem quicklyYou close your first deals within :30-60 daysYou improve trial-to-paid conversion through product and process changesYou drive consistent revenue at 3-5x cost within :6 months Required: Deep experience in at least one of Terrific’s three commercial pillars — eCommerce, Marketing, or Media — and enough fluency across the other two to contribute credibly from day 1Terrific operates as a global company, and English is our primary business language. As such, all roles require fluency in written and spoken English Be part of the change that’s quietly reshaping how people discover and buy online. Passionate about social media and e-commerce? Come build what’s next at Terrific. Please note: We review every application carefully. While we may not be able to respond to everyone, we will reach out to candidates whose experience aligns with what we’re building. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.