Customer Service Representative

Job Title: Customer service representativeContract Duration: 4 monthsJob Location: Des Moines, Iowa 50319Position Type: Hourly contract (w2 only)Job description: Minimum of 1 year experience in a high-volume in-bound call center environment.Knowledge of basic office equipment and computer skills.Ability to communicate and record information accurately. Ability to question others to determine specific needs. Ability to deal with people patiently. Ability to proofread and correct errors. Receive and place telephone calls.Fill out and verify information on forms or records as well as proofread to verify that forms are completed properly. Perform all duties as Customer Service Inbound I Handle large accounts or more difficult issues. Lead teach guide and/or motivate teams. First level problem resolution.High School Diploma required.