✨ Coconut VA Philippine Talent Pool ✨
Free to start · No card · 5 credits the moment you sign up
Job description
Thank you for your interest in becoming part of the Coconut Community! 🥥 This application allows you to be part of our talent pool, so we can readily match you with global opportunities.
To streamline your application, please carefully review and complete ALL THREE items below before proceeding to the application form.
What to Prepare:
1️⃣ English Proficiency Rating – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: EF SET Quick Check.
2️⃣ Coconut VA Profile (Resume) – Before submitting your application, please create your Coconut VA profile using this template: Coconut VA Profile Template. ⚠️⚠️⚠️ YOUR RESUME MUST FOLLOW THIS FORMAT AND SHOULD BE IN ENGLISH.This is a test of how keen you are with details and how well you follow instructions. ⚠️⚠️⚠️
3️⃣ 1-Minute Introduction Video – Record a short introduction video (preferably using Loom) and provide the link in your application. Before you do, check out these video tips and sample videos. Important: By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification.
🚨If you're NOT based in the Philippines, please apply here 👉
Requirements
Each job posting has its own specific requirements, so if you're applying for a particular role, be sure to include the job code in your application. If you’re submitting a general application, make sure you meet the basic qualifications below—this will help us match you with the right opportunity!
Communication Skills
✅ Strong written and verbal communication skills—you express ideas clearly and professionally.
✅ Ability to explain details with structure, confidence, and fluency.
✅ Comfortable communicating across different platforms (video calls, phone calls, chat, email, etc.).
Experience(You should meet at least one of these criteria!)
✅ 1+ year of experience as a Virtual/Remote Worker, OR
✅ 1+ year of experience working with foreign businesses (US, EU, AUS, SG, etc.), OR
✅ BPO background: At least 6 months in a Tier 1 role (CSR, TSR, Sales) plus 1+ year in a support/supervisory role or higher.
Additional preferred experience (these will definitely help you stand out!):
🔹 Familiarity with MS Office & Google Workspace.
🔹 Hands-on experience with CRMs, project management tools, marketing platforms, or page builders.
🔹 Client-facing communication or client management experience.
Key Qualities We Value
💡 Effective communicator – You ask for clarification, raise concerns when needed, provide updates proactively, and are highly responsive.
🎯 Organized & detail-oriented – You can manage tasks efficiently, meet deadlines, and maintain high-quality work without needing rework.
🚀 Proactive & reliable – You’re always ready to step up, take on new challenges, and suggest tasks that add value. You stay engaged and consistently show up on time for work, meetings, and events.
🤝 Professional & committed – You take pride in your work, uphold high ethical standards, and maintain professionalism in all interactions.
Equipment & Tech Requirements
🖥️ Your own device – Capable of handling client tasks efficiently.
🌐 Stable internet connection – With a readily available backup in case of outages.
⚡ Backup power source – To ensure uninterrupted work during power failures.
Benefits
We’re all about uplifting lives in Coconut and we make sure we provide benefits that support work-life balance, well-being, and growth. Here’s what you can look forward to as part of the Coconut Community! ✨
✅ Competitive Salary – We recognize your skills and experience with a great compensation package.
✅ 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus?
✅ Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all!
✅ US Holidays Off – Enjoy 12 paid US holidays throughout the year.
✅ Maternity & Paternity Leave – We support growing families with dedicated leave for new parents.
✅ Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits.
✅ Life Insurance* – Our full-time HMO plan includes life insurance for extra peace of mind.
✅ Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources.
✅ Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better!
✅ Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too!
✅ Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.
Some benefits may vary. Full details will be provided during the onboarding process.
Originally posted on Himalayas
Prepare your application
Use the description above to assess your fit for Coconut. This checklist is guidance from Resumize, rather than additional requirements from the employer. Imported listings can be shortened or change after collection, so confirm the complete description and current availability before sending an application.
Match requirements to evidence
Identify the responsibilities and skills the employer explicitly names. For each important requirement, choose one example from your work, education, training, or projects. Explain what you did, how you did it, and what changed as a result. Include a measurable outcome when you can support it. If you lack a requirement, describe related experience accurately instead of adding an unfamiliar skill to your resume.
Put the most relevant examples near the top of your resume. Keep job titles, dates, qualifications, and contact details consistent across your application materials. Use the employer’s terminology when it describes your experience accurately; a copied list of keywords does not explain your contribution. A short, specific bullet is easier to review than a paragraph that mixes several unrelated duties.
Check the working arrangement
Confirm the location, schedule, employment type, and any eligibility requirements on the employer’s site. A remote label does not establish worldwide eligibility or flexible hours. If compensation, benefits, equipment, travel, or contract duration are missing from this listing, write down your questions for the recruiter. Do not assume details from another opening at the same company apply to this role.
Review before submitting
Follow the employer’s requested file format and application instructions. Open your exported resume and check that its text is selectable, its sections read in order, and its links work. Proofread names, dates, and contact information. Share confidential work samples only when you have permission, and use an anonymized example when necessary.
Submit through a trusted employer or recruiting destination. If the original listing has disappeared, search the employer’s careers page for the title rather than assuming the vacancy remains open. Save the application date, job reference, and the version of your resume you sent. Those details help you prepare for a later conversation and avoid submitting conflicting information through several job boards.
Review your resume for writing and readability feedback, or browse other openings if this opportunity is unavailable.