Business Development Representative

Company Description: VIP Motors is a used car dealership in the heart of Brampton, built on the principles of value, integrity, and performance. The dealership offers a wide range of vehicles, from everyday sedans to high-end exotics, all carefully selected and transparently priced with accessible financing options. VIP Motors is a brand on the rise — expanding its team, inventory, and digital presence — and offers real opportunity for people who want to get in early and build a long-term career in the automotive industry.

Role Description: This is a full-time, on-site Business Development (BDC) Representative role based in Brampton, ON. The person in this role will respond promptly to phone calls, emails, text messages, and online inquiries, make outbound calls to new leads and past customers, and schedule and confirm appointments and test drives for the sales team, including reminder calls and texts. Leads are provided through the dealership's advertising and marketing channels — the focus of this role is fast response, consistent follow-up, and booked appointments. Day-to-day responsibilities include following up with internet leads, maintaining accurate records in the CRM, supporting customer retention and re-engagement campaigns, answering customer questions professionally and directing them to the appropriate department, and meeting daily, weekly, and monthly appointment and performance goals. The role works closely with the sales team to ensure a smooth handoff from first contact to showroom visit. This is a growing department, and for the right person there is real room to advance as the dealership expands.

Qualifications

• Strong inside sales skills to manage inquiries and book appointments
• Excellent communication skills — clear verbal and written communication, professional phone etiquette, and active listening
• Customer service mindset with the ability to build trust and long-term relationships
• Strong organizational and multitasking abilities
• Positive attitude and team-oriented approach
• Comfort working in a fast-paced, target-driven automotive environment
• Computer proficiency, including CRM systems, Microsoft Office, and email
• Prior experience in automotive sales, call centers, or retail customer service is an asset
• Experience with dealership CRM systems such as DealerSocket, or similar is an asset
• Full-time availability, with willingness to work an alternating schedule including evenings and weekends
• OMVIC registration (required)

Compensation

• $18.00–$22.00 per hour, plus monthly performance bonuses.

Work Location

• In person — 300 Queen Street East, Brampton, ON.

VIP Motors is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the recruitment process. This posting is for an existing vacancy. We thank all applicants for their interest; however, only those selected for an interview will be contacted.