Bilingual (French/English) Back-Office Coordinator
Free to start · No card · 5 credits the moment you sign up
Job description
Looking for someone who can quote a job, calm a client, and dispatch a crew — all before their coffee gets cold.
We're hiring a bilingual French/English Back-Office Coordinator for a busy, family-run junk removal company. You'll be the voice of the business — handling calls and emails, quoting jobs, scheduling crews, and processing payments. It's a role that mixes fast-paced logistics with genuine care for people.
They're a local business that prides itself on doing right by their customers and the environment (they recycle or donate up to 95% of what they collect).
Attitude and communication come first! They're happy to train a sharp, personable candidate from scratch on the logistics side — what matters most is staying warm under pressure, thinking on your feet, and keeping your cool with all kinds of callers.
Responsibilities
- Handle inbound calls and emails in both French and English.
- Give quotes to prospective clients.
- Schedule and coordinate crews/dispatch.
- Process payments.
- Manage rebooking and follow-up with clients.
- Use Quo for phone and Zoho CRM for client/job tracking.
Requirements
- Fluent French and clear, neutral English.
- Strong customer service instincts — empathetic but resilient, able to think on your feet with emotionally varied callers.
- Experience handling incoming phone calls.
- Comfortable working with CRM and phone systems (Quo, Zoho a plus, but not required to start).
- Background in customer service, dispatching, or logistics is a plus — not required.
Originally posted on Himalayas
Prepare your application
Use the description above to assess your fit for DistantJob. This checklist is guidance from Resumize, rather than additional requirements from the employer. Imported listings can be shortened or change after collection, so confirm the complete description and current availability before sending an application.
Match requirements to evidence
Identify the responsibilities and skills the employer explicitly names. For each important requirement, choose one example from your work, education, training, or projects. Explain what you did, how you did it, and what changed as a result. Include a measurable outcome when you can support it. If you lack a requirement, describe related experience accurately instead of adding an unfamiliar skill to your resume.
Put the most relevant examples near the top of your resume. Keep job titles, dates, qualifications, and contact details consistent across your application materials. Use the employer’s terminology when it describes your experience accurately; a copied list of keywords does not explain your contribution. A short, specific bullet is easier to review than a paragraph that mixes several unrelated duties.
Check the working arrangement
Confirm the location, schedule, employment type, and any eligibility requirements on the employer’s site. A remote label does not establish worldwide eligibility or flexible hours. If compensation, benefits, equipment, travel, or contract duration are missing from this listing, write down your questions for the recruiter. Do not assume details from another opening at the same company apply to this role.
Review before submitting
Follow the employer’s requested file format and application instructions. Open your exported resume and check that its text is selectable, its sections read in order, and its links work. Proofread names, dates, and contact information. Share confidential work samples only when you have permission, and use an anonymized example when necessary.
Submit through a trusted employer or recruiting destination. If the original listing has disappeared, search the employer’s careers page for the title rather than assuming the vacancy remains open. Save the application date, job reference, and the version of your resume you sent. Those details help you prepare for a later conversation and avoid submitting conflicting information through several job boards.
Review your resume for writing and readability feedback, or browse other openings if this opportunity is unavailable.