How to Get a Job at ING
A practical guide to getting hired at ING, based on current official careers pages and recruitment guides. Learn what roles ING hires for, how the process works, what to put on your resume, and how to prepare for interviews.
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To get a job at ING, apply through the official careers site, tailor your CV to the role, and prepare for a process that usually includes CV review, a recruiter screen, and one or more interviews. The exact steps, timing, and interview format vary by country, seniority, and job family, so confirm details on the specific posting and local careers page before you apply.
About ING
ING is a global finance and fintech employer that recruits across banking, technology, risk, operations, and support functions. Its careers pages emphasize curiosity, collaboration, responsibility, and customer impact, with hiring that can differ by country and role. The company’s official hiring materials also show a structured but flexible process: online application, screening, interviews, and sometimes case studies or presentations depending on the position. Candidates are encouraged to use the official careers site and local recruitment guides for the most accurate process details.
Who may be a strong fit
ING may be a strong fit if you want a large-scale finance or fintech environment and can show practical problem solving, ownership, teamwork, and comfort working with customers or internal stakeholders. Candidates in retail banking, wholesale banking, technology, risk, data, operations, and HR can all find opportunities, but the strongest applications will clearly match the specific role description and reflect ING’s values and behaviors.
Roles and departments
Wholesale Banking
ING publicly highlights Wholesale Banking as a major career area. Roles in this family are likely to involve client-facing financial services, markets, products, or large-corporate support, depending on the vacancy.
Retail Banking
Retail Banking is one of ING’s visible career families. Openings may focus on consumer banking products, service, operations, and customer experience, depending on the market and location.
Technology / ING Tech
ING prominently recruits for technology and engineering roles. Current job listings also show IT-related families such as IT Engineering, Data Governance, and Change Execution.
Risk Management
Risk is another publicly listed career area at ING. Candidates in this family should expect to show analytical judgment, control mindset, and strong communication with business partners.
ING Hubs and Operations
ING Hubs focuses on technology and operational solutions. Public job listings also show operational and support-oriented work that can sit close to service delivery and process improvement.
Human Resources
ING also recruits for HR roles, including people-focused work that supports hiring, employee experience, and organizational development.
The hiring process
ING’s hiring process is officially described as flexible and role-dependent. The common pattern is online application, CV review, recruiter contact or screening, interviews, and then an offer or onboarding step if you are successful. Some roles include additional interviews, work samples, case studies, or presentations, and interview format can be video, on-site, or hybrid depending on the location and role.
ING explicitly says the process varies by role, country/location, and seniority. Timing targets published for the Netherlands should not be assumed to apply everywhere, and the number of interviews can change based on the vacancy.
1) Online application and CV submission
What to expect
You apply through ING’s official careers site or a role-specific listing. The company recommends keeping contact details current and submitting clear, concise information about your responsibilities and skills. In Germany guidance, a CV and references help process the application quickly, and online applications are preferred.
How to prepare
Use the exact job description to tailor your CV. Make sure your work history shows impact, not just duties. Check that your contact details are current and include any requested information carefully.
2) CV review and recruiter screening
What to expect
ING’s selection guide shows a screening stage after application. The Netherlands FAQ says applications are reviewed quickly and, if there is a match, the recruiter may contact you within a short window. Some roles may begin with an HR Young Talents conversation for entry-level programs.
How to prepare
Prepare a short summary of why you fit the role, why ING, and what outcomes you have delivered. Be ready to explain your experience in plain language and answer basic eligibility or logistics questions.
3) Interviews and possible work samples
What to expect
You may have one or more interviews. ING says the format can be video, on-site, or hybrid. Depending on the vacancy, you might also be asked to complete a case study or presentation. In Poland hub roles, interviews may cover qualifications, English, soft skills, team context, and your questions.
How to prepare
Review the posting line by line and prepare examples that match the role’s responsibilities. Practice describing your experience clearly, and prepare to discuss both technical and behavioral topics. If a case or presentation is likely, structure your answer around the problem, approach, and result.
4) Offer and onboarding
What to expect
If the process is successful, ING’s selection guide moves to offer and onboarding. In Germany, contract discussion follows the selection process and may also involve works council approval where applicable.
How to prepare
Be ready to discuss timing, notice period, and any documents requested by the recruiter. Confirm understanding of the role, location, and work arrangement before accepting.
Application and resume strategy
The best application strategy at ING is to match the posting precisely, show evidence of ownership and collaboration, and apply through the official careers portal. Because openings and procedures change by location, your first step should always be the specific job page and the relevant country recruitment guide.
Application steps
- Search the official ING careers site for a role that matches your experience.
- Read the full job description and note the required skills, tools, and business context.
- Tailor your CV to the specific vacancy, emphasizing measurable outcomes and relevant experience.
- Apply online and make sure your contact details, location, and availability are correct.
- If you are invited to speak with a recruiter, prepare a concise career summary and role-specific examples.
- Use the local recruitment guide for any country-specific instructions before interviews.
Resume tips
- Keep your CV concise and easy to scan, with clearly labeled roles, dates, and responsibilities.
- Translate duties into results where possible, such as process improvements, revenue support, risk reduction, or customer outcomes.
- Show evidence of collaboration, ownership, and problem solving, since ING emphasizes those behaviors.
- For technical or analytical roles, name relevant tools, methods, or systems only if you used them directly.
- If the job posting asks for references or additional information, include them in the format requested.
- Do not rely on a generic banking CV; adjust your summary and bullets for each application.
Useful resume keywords
Use only the terms that truthfully match your experience and the live job description.
Networking tips
- Follow ING’s official careers content and talent community to stay aware of openings and hiring events.
- If you know current or former employees, ask about the team’s work, tools, and culture rather than requesting a referral outright.
- Use LinkedIn or professional contacts to learn which role family best fits your background before applying.
- Prepare a short networking message that mentions the role family, your relevant experience, and one specific question about the team.
- If you attend a recruiter conversation, ask what the team values most in successful candidates for that location.
Interview preparation
ING’s official materials suggest that interviews are practical and role-based. Prepare to explain your experience clearly, connect it to the vacancy, and demonstrate the values and behaviors ING publishes on its careers pages. Because the exact format varies, focus on adaptable preparation rather than memorizing a single script.
Themes to prepare
- Role fit and relevant experience
- Collaboration and teamwork
- Ownership and initiative
- Customer or business impact
- Curiosity and learning mindset
- Integrity, responsibility, and sound judgment
- Communication skills and, where relevant, English fluency
Preparation tips
- Use specific examples with context, action, and result.
- Bring a notebook, a copy of your CV, and any requested ID or passport.
- Read the posting carefully so you can speak directly to the stated responsibilities.
- Prepare thoughtful questions for the recruiter and hiring manager.
- If a case study is likely, practice organizing your answer into problem, analysis, recommendation, and next step.
- Show that you understand ING’s values without reciting them mechanically; connect them to your experience.
- Be ready to discuss why you want this role now and how it fits your long-term plan.
Practice questions
- 1Tell me about a project or achievement that matches this role’s responsibilities.
- 2How have you worked with stakeholders or teammates to solve a difficult problem?
- 3Describe a time you took responsibility for an outcome and what you learned.
- 4How do you prioritize work when deadlines, quality, and customer needs compete?
- 5Why are you interested in this role family at ING?
- 6What approach do you use when you need to learn a new tool, process, or domain quickly?
- 7If relevant to the role, explain a technical, analytical, or process improvement example from your background.
Your 30-day application plan
Days 1-7
Build a targeted ING application package
- Review ING’s careers site and identify 3-5 roles that match your background.
- Select one primary role family and tailor your CV to that posting.
- Draft a short application summary that connects your experience to the vacancy.
- Save the relevant country recruitment guide and application process page for your location.
Days 8-14
Strengthen role fit and proof points
- Add measurable results to your CV bullets where possible.
- Map each major requirement in the job description to one example from your background.
- Review ING’s published values and behaviors so you can speak naturally about them in interviews.
- If needed, update LinkedIn to match your resume and current role focus.
Days 15-21
Prepare for recruiter and interview conversations
- Write concise answers to common fit questions: why this role, why ING, why now.
- Practice explaining your experience in 60-90 seconds.
- Prepare 5-7 questions for the recruiter or hiring manager.
- If the role is technical, analytical, or process-driven, practice one case or work-sample style response.
Days 22-30
Apply, follow up, and stay organized
- Submit the application through the official careers site.
- Track the role, date applied, recruiter contact, and next step in one place.
- If contacted, respond promptly and confirm availability for interviews.
- After each conversation, note what resonated and refine your story for the next stage.
Frequently asked questions
How do I apply for a job at ING?+
Apply through ING’s official careers site or a specific local job posting. The company recommends online applications and asks candidates to keep contact details current and describe their responsibilities clearly.
What does ING’s hiring process usually look like?+
A common sequence is application, CV review, recruiter screening, interviews, and then an offer or onboarding step. The exact number of interviews and any assessments depend on the role and location.
Does ING ask for a cover letter?+
Germany guidance says a cover letter is not required, though you can attach one if you want. For other locations, follow the posting or local recruitment instructions.
What should I put on my resume for ING?+
Focus on responsibilities, skills, and measurable outcomes that match the vacancy. For faster processing, ING’s guidance suggests providing a CV and any requested references or personal information in the format asked for.
What skills does ING seem to value?+
ING’s careers pages emphasize curiosity, collaboration, trust, initiative, responsibility, and customer impact. Some roles also assess technical expertise, English, and soft skills directly in interviews.
Are interviews at ING always in person?+
No. ING says interview format can be video, on-site, or hybrid depending on the role and location.
How fast does ING respond after applying?+
The Netherlands FAQ provides timing targets such as review within five business days and outcome communication within three business days after interviews, but ING also says timing varies by role and location, so do not assume the same pace everywhere.
Which job areas should I look at first?+
ING publicly highlights Wholesale Banking, Retail Banking, Technology/ING Tech, Risk Management, ING Hubs, and Human Resources. Live listings also show recurring families such as Customer Operations, IT Engineering, Data Governance, and Change Execution.
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Sources and methodology
This guide is based on current public ING careers and recruitment pages available at the time of writing. Hiring steps, timing, and requirements can change by role, country, and seniority, so confirm details on the official careers site before applying. This page is informational only and does not imply any affiliation, endorsement, or partnership with ING.
- source-1: Working at ING | Make it your jobcareers.ing.com
- source-2: Working at ING - careers.ing.comcareers.ing.com
- source-3: Search our jobs | Working at INGcareers.ing.com
- source-4: Recruitment & selection guide - careers.ing.comcareers.ing.com
- source-5: Frequently Asked Questions recruitment ING in the Netherlandscareers.ing.com
- source-6: Application process at ING Germany - careers.ing.comcareers.ing.com
- source-7: Recruitment Process | ING Poland Hubscareers.ing.com
- source-8: FAQ's and unfiltered answers working at ING - careers.ing.comcareers.ing.com
- source-9: ING Community Platforming.talent-community.com
- source-10: Purpose and values | INGing.com
- source-11: Human Resources - careers.ing.comcareers.ing.com
- source-12: Search our jobs | Working at INGcareers.ing.com
If you want to get hired at ING, focus on a precise role match, a clean and measurable CV, and interview preparation built around the specific posting and location. ING’s public hiring materials show a flexible process, so the safest approach is to use the official careers site, check the local recruitment guide, and prepare for a role-based conversation about skills, impact, and collaboration.
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